Reviewer: Geoff Johnson
Some stumbles and misfires in the recent past, but getting back on track.
They’ve been making some big strides (and big management) changes in the past while and are regaining a lot of territory with sports bettors (like me). BetOnline is a newer online sportsbook (when you compare them to some of the old timers), and they definitely hit some (really) rough patches during puberty.
They’re doing a lot better and, if they keep this up, can again be contenders for the top online sportsbook.
Based on what I’ve been seeing, it’s only a matter of time…
Sportsbook Bonuses and Promos (10/10)
BetOnline has often uses limited time bonus promotions to draw in customers. You’re in luck, as it happens to be one of those times – and it’s one of the best we’ve seen in a while!
Initial Deposit: 50% up to $1000
Gambler’s Insurance: none
Refer-a-Friend: 20%, up to $100
Casino: 25% plus 100% slots bonus
Other: 7% racebook rebate and $25 risk-free horsetrack bet
50% bonus is really solid and the maximum bonus is a huge $1000. Note however that there is a 6x rollover requirement on this offer, so limit your deposit size with that in mind.
BetOnline also has quite a variety of different NFL promotions to help you in a pinch like the Halftime Surrender (surrender your bet at the half and get half your bet back) and Shutout Bailout (if your team doesn’t score a single point, get your bet refunded).
Customer Service (8/10)
Customer service has been a previous sticking point for me with BetOnline. I don’t know if they were just understaffed or what. However this is in the past now and even during busy moments this football season I’ve had no problem getting in touch with someone to cancel a bet or ask a question.
Sportsbook Features (8/10)
Bet Online offers straight bets, parlays, teasers, if bets, futures, and your usual betting suspects.
While their main focus in on the sports betting market here in the USA, they also have a pretty big community of international players and you’ll see this reflected in their wider selection of sports.
Additional Features (8/10)
BetOnline also has a full Racebook, Poker room, and Casino if you play that way. They’ve got quite a few guaranteed poker tournaments running at any given time to give players more of a chance to finish in the money.
One of my buddies who plays the casino at BetOnline gets a 10% weekly rebate on his casino losses. I’ve never heard of this there before and apparently it’s an invite-only program. Something to ask about if you’re a casino high roller.
Even when I was having some issues with BetOnline, I have to say their deposit processing was always on point.
Lately, they’ve made it easier than other and have remained ahead of most other books in this regard. Many sites accept Visa and BetOnline is no different, and they also accept MasterCard which is rare in a sportsbook due to the fees credit card companies charge.
They also accept bank wire, person to person transfer, even a money order or written check. This is in addition to the standard sportsbook offering of MoneyBookers, Skrill, NetTeller.
Like a few other offshore companies, BetOnline ran into some payout issues a few years ago. Their issues were never as bad as some were, and I never had any issues with them personally, but these things can be hard to shake.
BetOnline’s management changes have really shaken things up in and put them back on track. My colleagues who were running into issues have steadily been reporting increases in payout speeds and reduced hassles and delays.
Like I’ve said, this isn’t one of the issues I’d run into personally, but it’s good to hear that it’s been getting worked out well for people who had previous issues.
In addition to 3 different methods of delivering you an old fashioned check (with different fees for each) to bank wire transfer in under 10-days, BetOnline offers a lot of options for getting your money out. They won’t mess you around about it either.
Overall, it seems this is the recent story for BetOnline — they’ve been making the necessary changes to really get back in the game strong and keeping us players happy.
They were always one of my favorite books and I’m glad their coming back to their former glory.I think this latest bonus offer is a great way to send a message to the world that BetOnline is back.