Caesars Sportsbook Review
by
MyTopSportsbooks
Caesars Sportsbook, operated under the Caesars Entertainment, Inc. umbrella, is one of the most recognized legal sports betting brands in the United States. While Caesars Entertainment’s roots date back to Harrah’s Reno in 1937 and Caesars Palace Las Vegas in 1966, the Caesars Sportsbook app officially launched in 2021 following the company’s acquisition of William Hill’s U.S. operations. Since then, Caesars has expanded rapidly, offering both retail and mobile sports betting in more than 20 states as of 2025.
Unlike early mobile leaders such as FanDuel and DraftKings, Caesars initially leaned on its vast network of physical casinos and resorts. However, the company has since shifted its strategy, investing heavily in digital betting platforms and partnerships with major sports leagues and teams to compete at the forefront of the online wagering industry.
That has changed significantly. As of 2025, Caesars Entertainment has shifted substantial focus toward its digital operations, with Caesars Sportsbook playing a central role. The company reported a narrower net loss of about $82 million in Q2 2025, an improvement from a $122 million loss in the same quarter the year before. Caesars’ digital segment—including sports betting, iGaming, poker, and horse racing—generated roughly $343 million in revenue in 2024, representing around 10 percent of total company revenue.
In recent years, Caesars Sportsbook has strengthened its position in the mobile-betting space by forming high-profile partnerships with professional teams and leagues. It remains the official sportsbook partner of the Cleveland Cavaliers, with a retail sportsbook at Rocket Mortgage FieldHouse that opened in 2023. Caesars has also partnered with franchises like the Buffalo Bills, Indianapolis Colts, and Baltimore Ravens, while building visibility with NHL teams such as the Washington Capitals. These partnerships have helped Caesars compete in a digital-first market, even as its physical casinos and retail sportsbooks continue to be a major part of the brand’s identity.
States Where Caesars Sportsbook Offers Retail Betting
In 2018, the Supreme Court struck down PASPA, giving states the authority to legalize sports betting. Since then, Caesars has expanded its retail sportsbook footprint across the country, often leveraging its existing casinos. As of 2025, Caesars operates retail sportsbooks in the following states:
- Arizona
- Colorado
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maryland
- Massachusetts
- Michigan
- Nevada
- New Jersey
- New York
- North Carolina
- Ohio
- Pennsylvania
- Washington
- West Virginia
Caesars continues to expand selectively, balancing its strong presence in physical casinos with strategic growth in mobile markets. Unlike rivals that launched as online-only brands, Caesars leverages its nationwide casino network to complement its digital sportsbook.
States Where Caesars Sportsbook Offers Retail Betting
Caesars Sportsbook has steadily expanded its online presence since launching in 2021. As of 2025, bettors can access Caesars’ mobile sportsbook in the following states:
- Arizona
- Colorado
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maryland
- Massachusetts
- Michigan
- Nevada
- New Jersey
- New York
- North Carolina
- Ohio
- Pennsylvania
- Tennessee
- Virginia
- West Virginia
Caesars Sportsbook Features
Similar to most other North American sportsbooks, Caesars has expanded the number of markets and events they offer. However, their list of options tends to be on the smaller side compared to some of the other best online sportsbooks.
While they will open up the odds portfolio depending on the time of year, here is a list of the betting markets they carry on a regular basis:
- NFL Betting
- College Football
- NBA Betting
- NCAAF
- College Basketball
- NHL Betting
- MLB Betting
- Boxing
- Horse Racing
- Virtual Racing
- Golf
- Mixed Martial Arts
- NASCAR/Other Motorsports
- Soccer
- Tennis
Bettors can find all of these options on the Caesars Sportsbook desktop site, but they will have to look for them. The main drop down menus on their page don’t actually show all the sports they offer. Their calls to action are geared more towards promotions, other products and, most notably, their Caesars sports betting app.
Once you get past their overcrowded homepage, the sportsbook itself is fairly intuitive. All the different betting markets are clearly labeled. The experience would be better, however, with a mainstay betslip somewhere on your screen. Caesars punts on this in favor of once again pushing their different promotions, product and betting app.
The design on the desktop site could use a rebrand, as well. Much of the Roman Empire-themed interface works, but there’s too much empty and unused space on most pages, and the predominantly white background somehow makes it look even more unfilled.
Overall, if you don’t mind enduring a few more steps than most sites, you should be able to use Caesars sportsbook. But it’s clear they view their desktop webpage as a vehicle through which they get people to download their mobile betting app.
Caesars Mobile Betting
The Caesars Sportsbook mobile betting experience is far more palatable than the desktop version. The color scheme is more distinct and makes the menu fonts easier to read, and the overall interface is more intuitive.
Your betslip is located on the right hand side of your screen at all times once the app confirms your geographical location, and you don’t have to work as hard to find live or international betting options. These are not features included on the desktop site.
Going through the sign-up process is also easier and quicker on the mobile betting app. You aren’t overwhelmed with promotional program advertisements, either. Even placing deposits and requesting withdrawals is a process boiled down to as few steps as possible. And it all contributes to the Caesars app ranking among the best mobile betting options in the USA.
Caesars Customer Service
True to the sports betting industry, Caesars takes more of a “Do it yourself approach” to customer service. They have an extensive list of “Frequently Asked Questions” they will show when you visit the “contact us” section, and the first non-FAQ option includes having to fill out a form that’ll be addressed later.
With that said, Caesars does at least have instant chat options on their betting app. That feature is not a given—particularly for mobile betting sites.
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