PointsBet Sportsbook Review

by Steve Starr

Updated: January 15, 2026

The phased acquisition of PointsBet’s U.S. operations by Fanatics Betting and Gaming began in August 2023, when it closed in eight states including Virginia, New Jersey, and Pennsylvania. The deal was fully completed in April 2024 with the addition of Illinois. During the transition, users saw the branding shift to “PointsBet, a Fanatics Experience.” Today, all of PointsBet’s former U.S. business operates fully under the Fanatics Sportsbook brand, which now integrates PointsBet’s sportsbook and online casino infrastructure — along with Banach Technology’s risk-management tools — into Fanatics’ platform. This marked Fanatics’ official arrival as a major player in the U.S. betting market.

Although Fanatics now runs its U.S. operations, PointsBet remains an independent Australian company. Founded in 2015 and owned by PointsBet Holdings Limited, the sportsbook launched first in Australia before expanding internationally. It entered the U.S. in 2019 with New Jersey and later Canada in 2022 with Ontario, establishing itself as a key innovator before the U.S. business was sold.

While rival sportsbooks such as FanDuel and DraftKings were much larger and more popular, PointsBet became a mainstay by establishing itself as one of the easier mobile sports betting options in the USA. They slightly expanded the number of states in which they operated and drew praise from industry experts for their promotional bonus options.

In an effort to increase their footprint even further, they also partnered with professional sports franchises in earnest — including teams from the NFL, MLB, NBA, and NHL.

States Where PointsBet Sportsbook Offered Retail Betting

In 2018, the U.S. Supreme Court struck down the Professional and Amateur Sports Protection Act (PASPA), giving each state the authority to legalize sports betting if they chose. Since then, more than half of all states — along with Washington, D.C. — have passed sports betting legislation. PointsBet did not launch in every jurisdiction, but before its U.S. operations were acquired by Fanatics, the sportsbook was active in more than ten states.

• Colorado
• Illinois
• Indiana
• Iowa
• Kansas
• Louisiana
• Maryland
• Michigan
• New Jersey
• New York
• Ohio
• Pennsylvania
• Virginia
• West Virginia

States Where PointsBet Sportsbook Offered Mobile Betting

Before Fanatics fully acquired PointsBet’s U.S. business (completed in April 2024), PointsBet was licensed for mobile/online betting in the following states:

• Colorado
• Illinois
• Indiana
• Iowa
• Kansas
• Louisiana
• Maryland
• Michigan
• New Jersey
• New York
• Ohio
• Pennsylvania
• Virginia
• West Virginia

PointsBet Sportsbook Features

PointsBet followed in the lead of most other North American sportsbooks by expanding their available betting lines. In particular, they broadened the number of single-event props they offered. They once focused mainly on tentpole competitions, but eventually became among the betting sites for NFL football that released weekly prop lines.

With that said, PointsBet’s list of available sports to bet on tended to be more limited compared to many of the best online sportsbooks. They occasionally opened up their catalog for niche interests such as Snooker, Fencing, Billiards, or Watersports. For the most part, though, they stuck to the basics. Here was the full list of PointsBet sports betting options:

• NFL Betting
• College Football
• NBA Betting
• NCAAF
• College Basketball
• NHL Betting
• MLB Betting
• Boxing
• Horse Racing
• Golf (Mostly PGA)
• Mixed Martial Arts (Mostly UFC)
• NASCAR/Other Motorsports
• Soccer
• Tennis
• Volleyball

Users often had issues navigating the PointsBet sportsbook desktop site. The platform made it exceedingly difficult to enter the site without first creating an account. And while the sign-up process was fairly easy, the overall user interface was somehow both basic and complicated.

Drop-down menus and labeled competitions appeared in a very mundane black-and-white, and the font size on all the game lines was too small. There were plenty of futures, props, and live-betting odds to choose from, but it still gave the sense that the desktop site mainly existed to funnel users toward the PointsBet mobile sportsbook app.

PointsBet Mobile Betting

Much like the desktop site, the PointsBet mobile sportsbook made it difficult to poke around before creating an account. On the bright side, once users had signed up, they were treated to a much friendlier and more intuitive user interface.

Everything was clearly labeled, and the font was a good size for being shown on a handheld device. The call-to-action paths to enter different sports and betting line categories were also far more streamlined.

Perhaps the most useful part was PointsBet’s mobile betting slip. Not only did it make it easy to add and parlay different wagers, but it also alerted users if any of the bets or competitions on their slip were eligible for special promotions.

PointsBet Customer Service

There was a surprising depth to PointsBet’s customer service. They offered the usual avalanche of frequently asked questions to check out, but they also gave users the option of sending an email or starting up a live chat to address concerns. Though the response time was sometimes a little slow on live chat, having it as an option at all put them ahead of select other competitors.