DraftKings Sportsbook Review
by
Steve Starr
DraftKings is an American Daily Fantasy Sports (DFS) and sports betting company that has been active for more than a decade. Founded in 2012, the company first gained traction by offering daily fantasy baseball contests, before quickly expanding into the NFL and other sports. DFS surged in popularity at the time, largely because legal online sports betting in the United States would not arrive until more than five years later.
Because DFS was generally classified as a game of “skill” rather than “chance,” most states allowed DraftKings to operate. A handful of states did move to restrict or ban DFS contests, but those cases have been limited. That remains true today. For example, while sports betting is still not legal in Texas, residents can continue to participate in DraftKings’ DFS contests.
DraftKings eventually broadened its DFS offerings to include all of the other major North American leagues, such as the NBA (basketball), NHL (hockey), MLB (baseball), and the PGA Tour (golf). Soon after, the platform expanded to international markets and events, including the Premier League and UEFA Champions League (soccer), NASCAR (auto racing), mixed martial arts, tennis, and more.
When the United States overturned the Professional and Amateur Sports Protection Act (PASPA) in 2018, DraftKings was among the first companies to launch a legal online sportsbook, debuting in New Jersey. Since then, it has become one of the most widely available sportsbooks in the country, offering mobile betting in more than two dozen states and Washington, D.C., with retail sportsbooks open in select states such as New Jersey, Pennsylvania, Michigan, and Illinois.
Today, DraftKings remains an official sports betting partner of the NFL and continues to be one of the market leaders in U.S. sports wagering. The company surpassed $2 billion in annual revenue for the first time in 2022, but despite that growth, it has not yet reached consistent profitability as of 2025.
States Where DraftKings Offers Retail Betting
DraftKings has expanded beyond online platforms to operate a growing number of retail sportsbooks across the United States, located at physical venues such as casinos and entertainment facilities. As of 2025, these in-person betting locations are available in the following states:
- Arizona
- Colorado
- Connecticut
- Illinois
- Iowa
- Kansas
- Kentucky
- Louisiana
- Michigan
- Mississippi
- New Hampshire
- New Jersey
- Washington (state)
- Wisconsin
States Where DraftKings Offers Mobile Betting
DraftKings provides mobile sports betting across more than two dozen U.S. states and Washington, D.C., allowing users to place bets via its app or online platform as long as they are physically within a legal jurisdiction. As of 2025, the following states allow mobile DraftKings Sportsbook access:
- Arizona
- Colorado
- Connecticut
- Washington, D.C.
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- New Hampshire
- New Jersey
- New York
- North Carolina
- Ohio
- Oregon
- Pennsylvania
- Tennessee
- Vermont
- Virginia
- West Virginia
- Wyoming
DraftKings Sportsbook Features
Anyone who legally bets on sports in the United States has a wide range of markets to choose from when visiting the DraftKings Sportsbook. While they are best known as one of the flagship betting sites for NFL football, they offer lines on every other major North American sport and plenty of international markets. Their list of sports betting options includes:
- NFL Betting
- College Football
- NBA Betting
- NCAAF
- College Basketball
- NHL Betting
- MLB Betting
- Boxing
- Cricket
- Cycling
- Darts
- Golf
- Handball
- Mixed Martial Arts
- Motorsports
- Rugby
- Snooker
- Soccer
- Table tennis
- Tennis
- Pop Culture
The desktop version of DraftKings sportsbook is fairly comprehensive, in part because the company first cut their teeth outside the mobile sports betting universe. The registration process can be a little tedious and will inundate you with promotions you don’t actually need to see, but it’s otherwise quick and painless. The user interface design is simple and easy to navigate, as well.
Building bet slips on the desktop site, however, often becomes a headache. There are too many steps involved to cobble together parlays, and the live betting odds section could use more subcategories.
Meanwhile, the selection of international live betting odds is on the thinner side. DraftKings sportsbook offers comprehensive in-match options for most major international soccer leagues, but they don’t have nearly as many choices in the lower-level leagues or for any other international sports, including basketball, tennis, golf, etc.
DraftKings Mobile Betting
Working your way through the DraftKings mobile betting app is pretty straightforward. Signing up for an account and processing transactions is just as quick as it is on the desktop site, and the user interface is equally clear with its labels.
The Draftkings mobile betting app definitely outstrips the
desktop site when it comes to actual wagering. Their parlay builders are more intuitive, and the live betting lines get updated more frequently on the DraftKings app.
DraftKings Customer Service
The goal of DraftKings customer service is to automate any troubleshooting. Their contact page takes you through an extensive list of frequently asked questions and topics. If that doesn’t address your issue, they ask you to fill out a form with information and will have a customer service representative contact you at a later date, most likely via email.
There is DraftKings live customer service for you to try. It’s offered in a small oval box in the lower right hand corner of both the desktop site and mobile betting app. But the “customer service rep” is automated, and you must go through a series of questions before having your issue directed to a live person.
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