bet365 Review

Updated September 12, 2018
Payout Speed

Notes from the Editor

bet365, an extremely popular sportsbook around the globe, truly has something for everyone. It’s an international mega-site that accepts customers from many different countries and supports a wide variety of currencies. But this is far from the only thing they have going for them, which we'll get into. If you want to place bets at bet365 you'll need to be over 18, and of course, gamble responsibly.

bet365 bonuses

  • Sign up bonus: Up to £100 in Bet Credits.

They’ve got one of the nicest initial deposit bonuses around right now, as their sign-guarantee is an exclusive promo for MTS readers. All you have to do is enter the promotional code MTS100.

Important Note about bet365 Bonuses & Promotions:

New Customers only. Up to £100 in Bet Credits. Sign up, deposit £5 or more to your account and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply.

Significant Terms and Conditions

• Available to new customers only. Make a qualifying deposit of £5* or more and claim the offer within 30 days of registering your account to qualify for a 100% matched amount in Bet Credits, up to a maximum of £100*. Once claimed, your Bet Credits will be held in your account balance and are non-withdrawable.
• To release your Bet Credits for use, you must place qualifying bets to the value of your qualifying deposit (capped at €100*) and they must settle within 30 days of claiming the offer. Only qualifying bets settled after claiming the offer will count towards this requirement.
• Deposits made using NETeller, Skrill or Skrill 1-Tap will not count as your qualifying deposit.
• Bets placed must meet certain conditions to count towards the release of your Bet Credits:
• Must contain at least one selection at odds of 1/5 (1.20) or greater.
• In market/fixture combinations that only have two or three potential outcomes (for example Soccer Full Time Result), where you have placed bets on more than one potential outcome, either pre-match or In-Play, only the outcome with your highest cumulative stake will count.
• Where a stake has been partially Cashed Out, only the remaining active stake will count.
• Where a bet has been edited using our Edit Bet feature, only the new stake on the new bet will count.
• Fully Cashed Out, Instant Games, Gaming, void bets or bets placed via our Telephone Betting service will not count.

• Your Bet Credits are non-withdrawable, and Bet Credits stakes are not included in any returns. Any returns from Bet Credits placed will be added to your Withdrawable Balance. Bet Credits cannot be used on certain products, offers/promotions and bet types. See full Terms and Conditions for details.
• Your Bet Credits will be forfeit and removed if your account is inactive for 90 consecutive days.

*or currency equivalent

T&Cs, time limits and exclusions apply.

 

Banking

Removed & Replaced with this text: “In our opinion, bet365 has one of the biggest selections of options for banking available out of any betting site. But don’t take our word for it, check with the bookmaker directly to see the complete list of options available in your country.”

Customer service

Customer service at bet365 has always been superb, and as their name suggests they’re usually available to talk to at any time. Phone calls are typically answered in seconds even if you’re calling at the peak time such as before a big match (or calling at 3 AM trying to bet on Mexican basketball). They have several contact numbers listed to help those in other countries to avoid long distance charges, but as far as we can tell their entire call center operation is in England. Everyone we’ve dealt with has been very knowledgeable, courteous, and well trained. Emails are also answered promptly. They also had a wide variety of language options for those who aren’t entirely comfortable speaking in English.

In general, if you were worried about dealing with a more substantial company like this, fear not, as they’re very approachable and accommodating. Other significant organizations should take a page from bet365’s book when it comes to customer service.

Sportsbook features

  • Features we like: Live streaming of games is what separates this book from others.

With a customer base as big and varied as bet365 has, you can imagine what a vast selection of leagues they’d have to keep available. Combine this with their dedication to live in-game betting, and you get the most dynamic sportsbook around. Literally anytime day or night there are multiple things to watch on their live streaming service and wager on as it happens. Sometimes we find ourselves waking up early to make some quick bets on Korean baseball or Aussie Rules football – things we would never have been into otherwise and that we have no business betting on, but we find the excitement helps me start my day.

Their streaming service, by the way, is very well done. Even if you’re just a casual bettor who enjoys watching sports and races, the streaming alone is probably worth keeping a bet365 account for. To retain this excellent feature, we learned that you’re required to either have a funded account or have placed a bet within 24 hours.

If that’s still not enough to bet on, the sportsbook also offers a wide variety of specials betting on entertainment and politics. Or try your luck at a foreign lottery or one of several virtual sports and races – betting on computer-generated animals or athletes. We’ve never been quite sure how one would have a profitable time with these. You’re just picking winners based on which has your favorite name or color. But these are all just for fun, and a serious punter would not need the distraction with the incredible betting selection that bet365 already offers.

Website UI and UX

  • Ease of use for betting: Arguably the best UI available today. Super clean and user-friendly.
  • Mobile betting: Excellent mobile site & dedicated mobile apps. Also offers live-streaming.

Their mobile sportsbook app is also among the best around. The full sportsbook experience is right there on your tablet or mobile including all the live in-game betting as well as the smooth live-streaming platform. We love using the app at the racetrack as it even includes the racing form and we can bet without leaving my seat.

License jurisdiction

*All bonus offers have different Terms & Conditions. Visit the operator’s web site for full details.