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BookMaker Sportsbook Review

BookMaker Pros & Cons
  • Early Betting Lines
  • Lots Of Bonuses & Rewards
  • High Maximum Betting Limits
  • Payout Fees
Deposit / Withdrawals
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General Introduction to BookMaker

  • Brief History: BookMaker has been in the sports betting business for nearly 40 years. During that time, they have established themselves as a go-to sportsbook across the United States, Canada and much of Europe. They are also known for offering loftier betting limits for those who prefer high-roller wagering.
  • Year Established: BookMaker launched as a company all the way back in 1985. It is among the first offshore companies to go live with an online platform.
  • Headquarters: Headquarters for BookMaker are located in Costa Rica and San Jose, California.
  • Licensing: Boomaker is licensed by the Costa Rica Gaming Commission.
  • Main States Available: Bookmaker accepts players from across the United States, with the exception of New Jersey.

bookmaker review 2025

BookMaker Review Notes

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BookMaker has built an impeccable reputation over nearly three decades, renowned for fast payouts, financial stability, and reliability. As one of the industry’s most trusted platforms, BookMaker consistently delivers secure transactions, with many withdrawal requests processed within 24-48 hours. The sportsbook has an unblemished track record, and its no-nonsense approach to accepting sharp action has earned it the loyalty of serious and casual bettors alike. Players rate it highly for transparency and commitment to upholding bettor-friendly practices.

BookMaker provides a range of attractive bonuses tailored to both new and returning customers. New players can enjoy a 25% welcome bonus up to $500, ideal for traditional bettors. High-volume bettors can benefit from a loyalty reward program that accumulates points redeemable for cash. Seasonal promotions and reload bonuses keep things exciting, and crypto depositors are treated with special incentives. The variety of promotions helps maintain interest, but the rollover requirements are relatively standard compared to industry competitors.

BookMaker offers an extensive selection of deposit and withdrawal methods, featuring traditional options like credit cards and bank wires, as well as more modern approaches like Bitcoin and other cryptocurrencies. The minimum deposit is set at $10, accommodating low-stakes bettors, while high rollers benefit from flexible maximum deposit limits. Deposit processing times are generally instant or within hours, while withdrawals can vary from 24 hours to several days based on the selected method. The availability of numerous payment options ensures that users can handle transactions comfortably, though international fees may apply to certain bank methods.

BookMaker covers a comprehensive range of sports, including favorites like football, basketball, and baseball, with deep markets for player props, game props, and futures. The sportsbook is known for offering early lines and competitive odds, attracting sharps and professional bettors. Live betting is also a strong point, with odds updated in real time for major sports. In addition to sports, Bookmaker.eu offers casino games, a racebook, and a live dealer casino for a full gambling experience. While the sportsbook is user-friendly, some might miss a dedicated mobile app, though the mobile-optimized site functions seamlessly on all devices.

BookMaker’s website is intuitively designed, allowing bettors to find events, lines, and betting options quickly. The clean, streamlined interface works smoothly on both desktop and mobile browsers. The site supports multiple odds formats, catering to the preferences of a global audience. Live betting is responsive, ensuring users can engage with events in real time. Although there is no standalone mobile app, the site’s mobile version includes all the essential features and performs efficiently, with no delays or significant glitches.

BookMaker provides exceptional 24/7 customer support through phone, live chat, and email, with highly trained representatives ready to address any issues. The support team is efficient, friendly, and equipped to handle queries related to account management, betting rules, or payment processes. The sportsbook also has a proactive social media presence, frequently engaging with users on platforms like Twitter. Whether you’re seeking quick help or detailed guidance, BookMaker’s customer service is top-tier, ensuring a smooth and worry-free betting experience.

Is BookMaker Legit?

It’s definitely legit. After all, it’s been around since 1985 and online since 1996. Do you really think a “scam” site would be able to exist for almost 40 years? No way. The online betting crowd is too vocal not to say something, and you won’t find many customer complaints online.

Not only does BookMaker’s four decades in the industry give it credibility, but it also has experience in running a betting site like a “well-oiled machine.” Whereas new bookmakers are still working out the bugs, BookMaker has been there, done that. There’s not an issue they haven’t already encountered and fixed.

bookmaker review 2026 (1)

If you have come across a negative review for the Bookmaker sportsbook, please take its context into consideration. These negative reviews are sponsored by sportsbooks that have a license to operate in the United States and want to let the offshore sportsbooks out of the game.

We use Bookmaker sportsbook daily and regularly talk to their marketing and business teams on the phone or via email. There is nothing to be afraid of.

Know Our Sportsbook Review Process

We could tell you we put every sportsbook review through a rigorous process. Or we can just show you. Check out the standards to which we hold each operator below:

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200+ Known Sportsbooks
Over the 10+ years we have been testing sportsbooks, we have come across over 200 different operators. Some are too dodgy even to test – those books are on the blacklist.
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100+ Bookies Tested
Our reviewers test sportsbooks using their mobile and desktop versions. They also test a variety of deposit methods and all customer support channels. All-around-excellence is required for a recommendation.
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24 Sportsbook Reviews
We currently recommend 24 different US bookies to our readers. Our recommendation is a guarantee of fast deposits and withdrawals, a sign-up process that takes only minutes and hefty bonuses.
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User Reviews Included
You don’t need to believe only our reviewers – we include user reviews in all of our sportsbook reviews. Read what other players like you say about their experiences with different sportsbook operators.

Trust Evaluation for BookMaker

Trust is essential in every relationship. This is also true for our relationship with our sports betting sites. After all, you are trusting them with sensitive information.

Reputation

This needs no preamble. Bookmaker has been in business for nearly 40 years. You do not last that long in this industry unless you have compiled a near-Teflon strong reputation.

Licensing and Regulation

BookMaker is primarily based in Costa Rica and has a license from the Costa Rica Gaming Commission. It does not receive an American license. Given their reputation, they are still viewed as a trustworthy online sportsbook.

Security Measures

Your account is secured by a unique account number and password. Additionally, every customer is assigned a personal PIN Code, which serves as an extra layer of security for identification during Live Chat interactions. Customer information is managed and protected with the highest level of oversight.

Customer Feedback

The most frequent compliments for BookMaker focus on their attempt to retain long-term customers. Recurring bettors across the internet report being treated exceptionally well by customer support and the website in general. With that said, many reviews from newer or casual betters say they did not have the smoothest experience setting up their account, processing transactions or placing wagers correctly.

Transparency

BookMaker.eu has one of the more thorough terms and conditions pages in the business. If you have a question about any policies (transaction methods, processing times, rollovers, etc.), they are bound to have an answer in their extensive terms and conditions section.

Third-Party Endorsements

You most likely will not hear or see BookMaker.eu’s name on mainstream airwaves. That is more so because they do not need additional advertising, but also because companies in the United States can have tricky times partnering with offshore sportsbooks that aren’t governed by a third-party body. With this in mind, you will still see plenty of ads and positive feedback for Bookmaker across the internet.

In summation, while Bookmaker bases its operations out of a gray area when it comes to regulation, they are anything but a shady operation. Again, we cannot overstate how important it is that they’ve been in business across four decades.

BookMaker Bonuses and Promotions

bookmaker best bonuses

Few betting sites do promotions better than BookMaker. The site features one of the most extensive bonus offerings in the whole industry. These offerings go for all types of players — new ones, repeat bettors, and crypto users. At a high level, here are the current offers available:

  • Sign-Up Bonus: 100% cash for up to $400 and 25% casino for up to $500
  • Reload Bonus: Between 10 to 20% cashback
  • Refer-a-Friend Bonus: Up to $500 per referral

However, where BookMaker stands out from its competitors is in its rewards program. Yes, it has one! While loyalty programs are become rarer by the day in the online betting landscape, BookMaker bucks the trend with its own top-notch service. Let’s get into all the offerings in much more detail:

Sign-Up Bonus

BookMaker also does its sign-up bonus slightly different than that of competitors. That’s because it mixes and matches free play for the sportsbook AND casino together — whereas most competitors have unique promos for each platform.

At BookMaker, the sports bonus is worth 100% back in free play, which maxes out at $400. The match percentage is on the lower side compared to competitors, but to balance that out, its rollover requirement is a measly 5X.

The casino bonus, however, is a 25% match that tops out at $500. The downside is the playthrough requirement on the casino is a whopping 50X, which is certainly on the high side.

BookMaker’s sign-up bonus is perfect for bettors that enjoy both sports wagering and casino play. But this deal is much less appealing if you just want to stick to one of the betting platforms.

How To Deposit With Bitcoin at BookMaker Quick Guide:

  1. Create or Log In to Your Account: Visit BookMaker’s website and log into your account. If you’re new, sign up and complete any required verification process.
  2. Select Deposit Option: Go to the cashier or deposit section on BookMaker and choose Bitcoin as your preferred deposit method.
  3. Copy the Bitcoin Wallet Address: BookMaker will generate a unique Bitcoin wallet address for your transaction. Carefully copy this address to ensure accuracy.
  4. Send Bitcoin from Your Wallet: Open your Bitcoin wallet, paste the copied address, and enter the amount you wish to deposit. Double-check the details and confirm the transaction.
  5. Wait for Confirmation: Bitcoin transactions generally take about 10-15 minutes to process. Once your transaction is confirmed, the funds will be credited to your BookMaker account.
  6. Start Betting!: With your deposit processed, you’re all set to explore the betting markets and place your wagers on BookMaker.

Rewards Program

We start with BookMaker’s calling card — the BetPoints Rewards program. It’s a three-tier program with the following levels (from least to highest value): Gold, Platinum, and Diamond. As you’d expect, each tier has its own unique perks, mostly in the bonuses. Here are the main differences:

  • Gold level: 10% reload bonus up to $400
  • Platinum level: 15% reload bonus up to $600
  • Diamond level: 50% reload bonus up to $800

BetPoints can be earned with eligible wagers in the sportsbook and casino. Not all bets are created equal, however, as some are worth more BetPoints than others and vice-versa. For instance, straight bets in the sportsbook are worth one point per dollar risked. Points triple to three per dollar when gambling on slot machines, however. The terms and conditions has full details about what wagers are worth what.

You might be thinking to yourself, “well, what can I even do with BetPoints?” Answer: earn cashback to your account. Here again, points have different values depending on what tier you’re in. Take 500 BetPoints, for example. That sum is worth $2.25 in cashback for Gold players, $2.50 for Platinum, and $2.75 for Diamond. The differences between each tier’s cashback becomes more apparent as the BetPoints scale up (Diamond users can hit as much as $715 in cashback).

Crypto Bonus

Users of crypto have similar promo offers to the ones we just covered, only better. Yes, it pays to play with cryptocurrency — especially at BookMaker.

When it comes to welcome deals, here’s what BookMaker offers crypto players have:

  • 20% cash up to $500

Refer-a-Friend Bonus

If a buddy or family member joins BookMaker via a referral link from you, you’ll earn 10% in free play based on their first-ever deposit. This tops out at $500, but then again, it would take a hefty $5000 deposit from your referral to earn that high of a bonus, so don’t suckered in by the bonus amount quite yet. There is no limit to how many people you can refer and therefore, earn bonuses from.

refer-a-friend bonus bookmaker

Alternative Bookmaker Bonus: Racebook Rebate

BookMaker also offers a rebate program for Racebook bettors. This rebate is on total volume of wagers — not just on losses like some other betting sites offer. So win or lose your hore racing bets, you’re earning cashback from BookMaker. Here again, cashback varies by the bet type:

  • 3% back on all win, place and show wagers
  • 8% back on exotic wagers

As you can see, BookMaker bonuses are unique in that they really emphasize the recurring customer experience. And, hey, we don’t hate it!

Bonus Comparison Table

Bonus Type Percentage Maximum Amount Rollover Requirements Minimum Deposit Promo Code
Welcome Bonus 50% $1,000 14x $55 BMK1000
Reload Bonus 25% $500 6x $50 RELOAD25
Crypto Bonus 35% $1,000 8x $20 CRYPTO35
Refer-a-Friend Bonus 200% $200 5x $25

BookMaker Latest Updates and News

  • The UFC is headed to California! Islam Makhachev and Arman Tsarukyan will take place at UFC 311 in early January. You will find first-rate UFC betting lines at BookMaker for this headlining bout as well as all other events.
  • BookMaker shines with its remarkable selection of Reload Bonuses. Crypto enthusiasts can enjoy these reload bonuses at three distinct levels: Reload Gold offers a 10% cash bonus up to $600, Reload Platinum provides a 15% cash bonus up to $2,500, and Reload Diamond presents a 20% cash bonus up to $5,000.

Bookmaker Deposit and Withdrawal Methods

BookMaker has a variety of banking options including Visa, Mastercard, Discovery Card, and a number of cryptos (including Bitcoin and Ethereum). For your convenience, they even support a multitude of foreign currencies so you can easily bet abroad. Moreover, the depositing and withdrawing process is straightforward and simple, so you can focus on finding the best odds.

Deposit Methods

Starting up your account at a sportsbook with low minimums and sizable maximums is ideal to most sports bettors, and you’ll find just that at BookMaker. Here’s a quick overview of the deposit details:

  • Minimum Deposit: $10
  • Payment Options: Bank Wire, Bitcoin, credit card
  • Supported Currencies: USD, BTC, CAD, AUD, GBP, EUR, DKK, SEK, NOK, VEF, PAB, MXN, GTQ, DOP, CLP

deposit options on bookmaker

The lowest minimum deposit you can find at BookMaker is $10. This amount is valid for Bitcoin and any other type of cryptocurrency; BookMaker is known to favor crypto users. Whereas the minimum deposit for credit cards ranges slightly depending on what bank you are with. Find all the available deposit options with minimums and maximums below.

Depositing Options Minimum Deposit Maximum Deposit Speed
Bitcoin $10 $50,000 Within minutes
Credit Card $50 $2,500 Instant
Person-to-Person $100 $500 1-2 hours

Withdrawal Methods

Over the years, BookMaker.eu has earned a reputation as one of the most trusted sportsbooks in the industry and in large part that is because they pay their customers when they say they will. Find the timeframes for all the payout methods below.

  • Bank Wire: 5 to 10 business days
  • Bitcoin: 24 hours
  • Check: 24 to 72 hours
  • MoneyGram: 24 to 72 hours

bookmaker payout

While there are several ways to withdraw from BookMaker, if you need your cash ASAP, you can pay a fee to have it credited within 24 hours. They are extremely dependable when it comes to paying out your winnings.

Find the betting minimums and maximums are listed below for each corresponding payout option.

Payout Options Minimum Payout Maximum Payout Speed
Bank Draft $10,000 $20,000 5-7 business days
Bank Wire $100 $3,000 5-7 business days
Bitcoin $50 $10,000 Same day
Check $250 $3,000 3-5 business days
MoneyGram $100 $350 24-72 hours

Keep the fees in mind, as there is an extra charge between $25 and $35 for withdrawals using MoneyGram and Western Union transactions. On a steeper scale, the flat fee for bank wire withdrawals is $600.

BookMaker Betting Options and Markets

bookmaker featured sports

We have a motto when it comes to betting at BookMaker: If you are in the market it, they almost assuredly have it.

Available Sports

BookMaker’s catalog of betting options includes:

  • Mainstream Sports: Football (NFL, NCAA), Basketball (NBA, NCAA), Baseball (MLB), Hockey (NHL), Soccer (MLS, Premier League, La Liga, Bundesliga), Tennis, Golf, Horse Racing and Motorsports (Formula 1, NASCAR).
  • Additional Sports: MMA, Boxing, Cycling, Volleyball, Rugby, Cricket and Esports (e.g., League of Legends, Counter-Strike, Dota 2).
  • Niche Sports: Darts, Table Tennis, Handball, Snooker, Billiards, Badminton and Special Events (e.g., Political Elections, Entertainment Awards, even Financial Markets).

Types of Bets

All of these betting options are available at BookMaker.eu:

  • Moneyline Bets: The simplest form of betting where you choose the outright winner of a game or match.
  • Spread Bets: Bets placed on the margin of victory. You wager on whether a team will win by more or fewer points than the spread set by the sportsbook.
  • Totals (Over/Under): Bets on whether the total points scored in a game will be over or under a number set by the sportsbook.
  • Proposition Bets (Props): Wagers on specific events within a game, such as which player will score the first touchdown or the total number of strikeouts by a pitcher.
  • Futures: Long-term bets on outcomes such as which team will win the championship or which player will be the MVP of the season.
  • Live Betting: Also known as in-play betting, this allows users to place bets on events as they happen in real-time. This includes dynamic odds and a wide range of betting options that change as the game progresses.

Unique/Niche Markets

Niche markets are available in ample supply at BookMaker.

  • Esports: So many options that we can’t even list them all. Find lines for all the top esports tournaments and events at BookMaker.
  • Special Events: While BookMaker’s markets for special events is deep, they place an emphasis on general election odds.
  • Virtual Sports: Virtual sports betting at BookMaker is among the best in the industry when it comes to its breadth of options.

Like we said, BookMaker has betting lines for basically everything. And if you cannot find what you’re looking for, feel free to contact customer support. They may be open to adding it!

BookMaker.eu offers a huge menu of games to bet on. NFL, MLB, NBA, International soccer — you name the sport or league and it’s likely available for betting at BookMaker. Lines are available both in pregame and live as it happens.

If you are a serious bettor, BookMaker makes it easy to wager big. Online they will accept bets up to $5,000, and over the phone, you can wager up to $20,000. They cater to sharps over recreational bettors due to the high limits offered.

When it comes to bet types, BookMaker really excels with live betting and futures betting. Especially with regard to the latter. As one example, they already have betting odds to win next year’s World Series available.

Sports You Can Bet On with BookMaker

Take a look at the full list of sports available to bet on at BookMaker:

  • Baseball
  • Basketball
  • Badminton
  • Billiards
  • Darts
  • Entertainment (awards shows)
  • Esports
  • Financial markets
  • Football
  • Formula 1
  • Golf
  • Horse Racing
  • Indy Racing
  • Martial Arts (UFC)
  • NASCAR
  • Tennis
  • Hockey
  • Lottery
  • Politics
  • Rugby League
  • Rugby Union
  • Snooker
  • Soccer
  • Table Tennis
  • Volleyball
  • World Superbikes
  • Wrestling

Betting Options and Markets Comparison Table

Bet Type

Description

Example

Moneyline

Bet on the outright winner

Team A to win

Spread

Bet on the margin of victory

Team A -3.5

Totals

Bet on total points/goals scored

Over/Under 48.5 points

Props

Bet on specific in-game events

Player A to score first

Futures

Long-term bets on outcomes

Team A to win the championship

Live Betting

In-play betting

Bet on next team to score

Play Casino Games at BookMaker

BookMaker began as strictly a sportsbook operation but quickly expanded their offerings to include casino and virtual games. That expansion has continued over the decades. They still very clearly emphasize the sportsbook experience over everything, but their casino options have come a long way.

Detailed Game Categories

  • Slots: All the classic slot options are available at BookMaker. However, they also carry more contemporary specialty options such as “Golden Dragon Inferno,” “First of Olympians” and “Feeling Las Vegas.”
  • Table Games: All the classics such as Roulette, Blackjack, Craps and Baccarat can be found at BookMaker. And as with most of the top online sportsbooks, they also offer specialty subsets of each game type (i.e. Jacks or Better for Poker.)
  • Video Poker: Texas Hold ‘Em, Seven Card Stud, Jacks or Better, live dealer options—you name the video poker variation, and we all but guarantee BookMaker has it on tap.
  • Live Dealer Games: Live-dealer games at BookMaker include Blackjack, Roulette, Baccarat, Craps and Poker as well as specialty variations of Poker, along with a few custom card games you can scroll through on their casino home page.

BookMaker Slot Games

BookMaker Slots

Popular BookMaker Slot Games

Believe it or not, the most popular slot games at BookMaker always seem to be their seasonably themed options. “Gridiron Slots” is plastered across the home page during football season. They also have a recently released game called “Frosty’s Christmas” that is already generating a ton of buzz.

Software Providers

BookMaker.eu casino does not publicly list the software providers with which they collaborate. Still, given the high-level experience they offer, we assume they partner with some of the most popular companies in the game: PlayTech, SOFTSWISS, Nucleus, BetSoft, etc.

Bonuses and Promotions

As already outlined, BookMaker places an emphasis on bonuses for returning customers. However, they do tend to offer the same welcome casino bonuses that they do in the sportsbook. This includes:

  • 25 percent cash-back up to $500
  • 100 percent deposit match up to $400

On top of that, BookMaker runs special casino competitions with highly lucrative bonuses. As an example, for Thanksgiving 2024, they are currently running a “Wild Turkeys” slots tournament series that pays out a total of $125,000 in various stages.

User Experience

The BookMaker.eu casino user experience is pretty good. Navigation is beyond self-explanatory, and they have all of their different options broken down by categories and subcategories.

Unfortunately, we would like to see a better layout when it comes to main menus and slot-machine options. The desktop site falls short here—though, the mobile experience is noticeably better.

BookMaker.eu Mobile App and Site Experience

Overall, the BookMaker.eu site offers players a user-friendly platform that runs smoothly on all devices. They focus on today’s events, what’s popular, and what games are closing soon for those who want to capitalize on some last-minute live action. Here’s an overview of the entire UX at BookMaker:

  • Betting Interface: Slightly outdated
  • Mobile Betting: Yes
  • Betting App: No
  • Live Sports Betting: Yes
  • Live Stream: No

bookmaker site experience

 

BookMaker’s user interface is clean, simple, albeit a little outdated, but you should have no issues getting the hang of it. Unfortunately, live streaming isn’t available at BookMaker, but their wagering menu for live games is vast, and the platform is nicely divided, not just by sport, but the type of bet you want to make within the competition.

We love that you can bet big days at the racetrack (Derby, Preakness, Belmont, Breeders Cup), earlier in the week, opposed to only on race day and the casino functions just as it does online.

Compared with the desktop version, this is much faster. While the aesthetics are not the most modern, you should be able to navigate markets quickly and without technical issues.

BookMaker Mobile is available for iPhone, BlackBerry, and Android users. Tablet wagering is available on the iPad, Kindle, Galaxy, and Playbook to name a few.

Mobile Betting

The BookMaker mobile betting site design is top flight. In fact, we find it easier to navigate than the desktop version. Not only does the format automatically adjust to fit the size of whatever screen you’re using, but the menu options are more intuitive when running on mobile. On top of that, the overall labels for navigation purposes seem to be displayed in larger fonts. That is a nice bonus.

Live Sports Betting

Live sports betting lines on the BookMaker mobile site update in real time. We did not experience any lag while exploring various markets. We will say, though, that their live betting lines seem heavily geared toward the major North American sports—soccer, football, basketball, hockey and baseball. Their options seem to winnow down across other markets.

Mobile App and User Experience

Features: Technically, BookMaker does not have an app. But their mobile site should more than suffice. Below, we will take you through the various features and our thoughts on them.

  • Sports Betting Markets: You will enjoy the same extensive list of betting markets you see on BookMaker’s desktop site.
  • Live Betting: There was no issue tracking live betting lines on the BookMaker mobile site.
  • In-App Deposits and Withdrawals: Transactions are a breeze regardless of which mobile device you are using.
  • Push Notifications: Because they do not have an official app, the BookMaker mobile site does not offer recurring push notifications at this time.
  • Casino and Poker: You can access every type of casino game on mobile without any issue.
  • Virtual Sports: While these markets are not as extensive as the official sportsbook, BookMaker.eu mobile has plenty of virtual options to keep you satisfied.
  • Live Casino: There was some delay on the live casino games using mobile when connected using cellular data. WiFi enabled devices fared just fine, though.
  • Bonuses and Promotions: The bonuses and promotions at BookMaker are identical on both the desktop and mobile sites.

Usability and Performance: We have reviewed many mobile sports betting sites in our day, and BookMaker’s stands out for its intuitive simplicity.

  • Navigation: We love the large font for the menus. It makes navigating across the mobile site super easy.
  • Speed: You will have some issue connecting to BookMaker.eu using cellular data, but the WiFi experience is beyond superb.
  • Reliability: Even when it took certain pages a little longer to load, we didn’t have any issue with webpage crashes or failures.

Comparison with Desktop: Here are the key differences to consider between the BookMaker desktop and mobile sites:

  • Interface: The layout on BookMaker’s mobile site is much easier to navigate than their desktop version. In particular, you will feel a difference when visiting the mobile casino.
  • Functionality: Though the overall functionality is the same, BookMaker’s mobile site can run a little slower when using cellular data rather than wifi.

User Experience: Simplicity is the name of the game for BookMaker’s mobile betting site. Bells and whistles do not abound, but that’s part of the charm. You are able to navigate across multiple sections of the BookMaker betting site without many distractions.

Customer Support

While the customer service office at BookMaker never closes, they are much more effective in answering questions over the phone than they are responding to email.

Contact Methods

  • Service Hours: 24/7
  • Phone: 1-877-827-3978
  • Live Chat: Yes
  • Email: pr@bookmaker.eu / horses@bookmaker.eu / casino@bookmaker.eu
  • Languages: English, Spanish, Chinese

bookmaker Customer Service

Our preferred method of contact is telephone, primarily because of the sheer number of options available. You can call BookMaker for general inquiries at 1-877-827-3978.They also have four additional support departments:

  1. Bitcoin: 1-855-535-4947,
  2. Sportsbook wagering: 1-888-218-4629,
  3. Racebook wagering: 1-877-833-0813,
  4. Casino inquiries: 1-877-278-4080.

Second to phoning BookMaker, if you have basic inquiries the live chat is adequate. You’re bound to get a quick and knowledgeable response from their online reps.

If email is your preferred method of contact, be advised that BookMaker may take several days to reply. They advertise the lengthy response time, and this follows true across the generic email, the racebook email, and the casino email.

You can reach out via Facebook, Instagram, and Twitter where they actively post odds updates for the latest sports betting news as well.

Availability Hours

  • Phone: 24/7
  • Live Chat: 24/7
  • Email: 24/7

Response Times

  • Phone: You can normally reach a representative in just a few minutes, but wait times will vary depending on call volume.
  • Live Chat: Usually within a few minutes.
  • Email: Responses will typically come within 24 hours, though you will once again be subject to longer wait times during higher-volume periods.

Unique Support Features

  • Multilingual Support: You can currently receive customer support at BookMaker in English, Chinese and Spanish.
  • Account Representatives: Because BookMaker specializes in high rollers and repeat customers, they have plenty of different account managers to help enhance your experience.

BookMaker Security and Trustworthiness

Security Measures: We have pulled all of the following information from BookMaker’s official site.

  • BookMaker recognizes that you expect your financial transactions and personal activities to be strictly private and that they must be held in the strictest confidence, which is why BookMaker implements the highest security standards in the industry for your privacy and confidentiality.
  • Secure Servers: All of your financial details, wagering history and personal information is held on secure databases under the complete control of BookMaker. Access to your account is protected by your unique account number and password. All customers are also issued a personal PIN Code. For any dealings over Live Chat your PIN Code is used to identify yourself as an added layer of security. Customer details are stored and managed under the strictest supervision.
  • Fraud Prevention: BookMaker uses state-of the-art fraud detection systems to identify and mitigate suspicious activities.

bookmaker review 2027

Data Protection Policies: BookMaker.eu strives to protect all of its customers’ data to the best of its abilities.

  • Privacy Policy: Under no circumstances will BookMaker disclose, trade, or sell client information to any government agencies or third parties.
  • Data Handling Procedures: Your account information and financial information at BookMaker is encrypted using the most recent, state-of-the-art technology and protected by multiple levels of information security designed to prevent access and misuse of sensitive information.  No matter how high your profile is in business, politics, entertainment, or any other industry:  all of your account details and activity at BookMaker are secure and completely confidential.

Licensing: Since BookMaker is based out of Costa Rica, they are not regulated by an official third party.

User Reviews and Ratings: In the aggregate, BookMaker comes off looking pretty good when scouring the internet for user feedback.

  • Trustpilot Ratings: The most positive Trustpilot ratings zero in on BookMaker’s reliability when it comes to offering a deep catalog of sportsbook and casino options. The most frequent complaints, on the other hand, tend to spotlight long withdrawal wait times and, on more than a few occasions, cancelled wagers without explanations.
  • Forum Testimonials: The most frequent compliments for BookMaker focus on their attempt to retain long-term customers. Recurring bettors across the internet report being treated exceptionally well by customer support and the website in general. With that said, many reviews from newer or casual betters say they did not have the smoothest experience setting up their account, processing transactions or placing wagers correctly.

License and Jurisdiction

  • Location: Costa Rica
  • Year established: 1985
  • License: Costa Rica Gaming Commission

How to Bet on BookMaker.eu

Is BookMaker Legal in the US?

Since BookMaker is an offshore sportsbook and online casino that operates outside the jurisdiction of U.S. law, this means it does not need to comply with the regulations that govern domestic sports betting operators. While this status allows it to offer certain advantages, it also means users need to be aware of the legal landscape and availability in their state.

On the bright side, if you decide to sign up with BookMaker, they are currently accepting bets from every single state except NJ.

Advantages of Offshore Sportsbooks like BookMaker.eu

  1. Better Odds and Lines: Offshore sportsbooks like BookMaker often provide more competitive odds and lines compared to domestic operators because they are not bound by the same regulations and overhead costs as onshore sportsbooks.
  2. Wide Range of Betting Markets: BookMaker and other offshore sportsbooks frequently offer a broader range of betting options, including international sports and niche markets that may not be available with domestic sportsbooks.
  3. Promotions and Bonuses: Offshore sportsbooks such as BookMaker.eu may offer more attractive promotions and bonuses to attract and retain customers, as they are not subject to the same regulatory constraints.
  4. Accessibility in States with Limited Legal Betting Options: In states where sports betting has not yet been legalized or regulated (like California, Texas, Georgia, etc.), offshore sportsbooks like BookMaker.eu can provide a viable option for bettors.

States Where BookMaker is Available

While BookMaker is available in 49 states (New Jersey being the exception), here are the ones most commonly asked about.

1. California

  • Availability: BookMaker.eu is accessible in California despite the absence of sports betting legislation.
  • Considerations: Users should remain aware of potential future regulations that might impact offshore betting options.

2. Florida

  • Availability: Though Florida sports betting is restricted to just one provider right now, BookMaker offers an accessible online alternative.
  • Considerations: Keep an eye on legislative changes, as they may impact the status of offshore sportsbooks.

3. Texas

  • Availability: Sports betting is not currently legalized in Texas, but BookMaker.eu can still be accessed by Texans.
  • Considerations: New sports betting legislation will be proposed in 2025.

4. Georgia

  • Availability: Despite multiple attempts, Georgia does not yet have legal sports betting, which makes BookMaker a useful contingency option.
  • Considerations: Make sure you keep track of legislative developments that could affect the availability of offshore sportsbooks.

5. Oklahoma

  • Availability: Sports betting in Oklahoma is not currently legal. However, many are hopeful this will change by 2026. In the meantime, BookMaker is available to Oklahomans.
  • Considerations: The sports betting laws in Oklahoma could change within the next couple of years.

Legal and Regulatory Information

The legal landscape for online sports betting in the United States is complex and varies from state to state. Following the Supreme Court’s decision in 2018 to overturn PASPA (Professional and Amateur Sports Protection Act), states have been able to individually regulate sports betting. However, some states have yet to pass legislation allowing sports betting, which leaves residents with few options other than offshore sportsbooks like BookMaker.

Key Points:

  • State-Specific Regulations: Each state has its own set of regulations regarding sports betting. In states where betting is not yet legalized, offshore sportsbooks often fill the gap. As of this writing, 38 states and Washington D.C. currently offer some form of legal sports betting.
  • Federal Laws: Offshore sportsbooks are subject to the laws of their own jurisdictions and international regulations rather than U.S. federal or state laws.

User Guidance

For users in states where BookMaker ends up not being a good option—again, it is available everywhere—here are some additional options consider:

  1. Alternative Offshore Sportsbooks: Look for other reputable offshore sportsbooks that operate in your state.
  2. Onshore Sportsbooks: As more states legalize sports betting, onshore options like DraftKings, FanDuel, and MGM may become available.
  3. Future Legislation: Stay informed about your state’s legislative developments regarding sports betting, as new laws may open up legal betting opportunities.

Why Trust MTS Reviews?

We stake our money on the line at MTS, just like you do. Our reviewers possess the knowledge and experience to guide you through the complex world of sportsbooks.

We call them experts because they have tested each feature of all top sportsbooks in the US, from signing up to depositing and withdrawing. We evaluate customer service across all available channels like email, live chat and FAQs. We do that to ensure a seamless experience for you.

With a deep understanding of odds, betting strategies, and the sports betting industry, our reviewers are well-equipped to guide you to the best possible sportsbook.

MyTopSportsbook Conclusion

Overall, we find BookMaker to be an exceptional sportsbook that caters to pretty much every type of clientele. Granted, if you are a fly-by-night bettor who doesn’t intend to wager that often, you may not find too much value out of the website. Everything at BookMaker from bonuses and customer support is geared toward their returning bettors. However, if you are looking for a one-stop shop to use again and again, you will be hard-pressed to beat the sportsbook, casino, customer support and overarching mobile betting site experience at any other operator!

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*All bonus offers have different Terms & Conditions.
Visit the operator’s web site for full details.

User Reviews

Here, you'll find firsthand experiences and honest feedback from real bettors. Whether you're a seasoned player or new to sports betting, these reviews offer valuable insights into Bovada's features, customer service, and overall user experience.
Chris L.
November, 11
Excellent sportsbook with fast navigation and a wide range of sports markets. The live betting feature is top-notch!
Sara M
November, 11
Great sportsbook, but customer support could be a bit more responsive. Still, it’s my favorite for big games.
Johnny B
November, 11
Loved the sleek interface and diverse betting options. Occasionally experienced lag during live betting.
Benny T.
November, 11
Easy deposit and withdrawal process, making fund management super convenient.
Alex Penns
November, 11
Smooth, glitch-free experience. Trustworthy and dependable – highly recommend!
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Basketball was Dan’s first love. Growing up, he would stay up late watching the end of New York Knicks games, living and dying with every shot and whistle. While basketball was also his favorite sport to play, he quickly came to realize a professional career was of the question. Soon after that revelation, he decided to channel his inner creativity and pu...

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